FAQ
Frequently asked questions
General
What is Harpen Tech?
Harpen Tech is a smart digital solutions studio for US local businesses. We build premium websites in 7 days, run automated lead generation and outreach systems, and develop custom software. A lean crew handles the work, so you get agency-quality output without agency overhead.
Who is Harpen for?
US-based local businesses that are serious about growth: restaurants, law firms, contractors, med spas, gyms, real estate agents, and anyone with a service area. We are not for enterprise companies with 6-month procurement cycles.
Do you work with businesses outside the US?
Right now we are US-focused. Our lead generation systems, outreach copy, and local SEO work are built around the US market. If you are outside the US, reach out: we may still be able to help depending on what you need.
Websites
What is included in the 7-day website build?
Everything: market research, copywriting, design, development, SEO setup, Google Business Profile optimization, and hosting for the first year. Your blog also runs automatically, with one new post published per week, compounding your search traffic over time.
Do I own the website?
Yes, fully. We transfer all code and assets to you at delivery. No lock-in, no platform dependency. If you ever want to move it somewhere else, you can.
Can you redesign my existing site?
Yes. Most clients come to us with an existing site that is not performing. We audit what you have, keep anything worth keeping, and rebuild the rest. Same 7-day timeline applies.
Growth Systems
What is an AI Growth System?
It is a fully automated pipeline that finds local businesses matching your ideal customer profile, researches them, builds a draft of their new site, and sends a personalized cold email with it attached. Your only job is to close the replies. The system runs 24/7 without you lifting a finger.
How many leads can you generate?
500+ qualified leads per week is typical during warm-up. Volume scales with your sending domain reputation. We manage the entire ramp-up process so your deliverability stays clean.
What platforms do you use for outreach?
Cold email on a dedicated sending domain. We set up full SPF, DKIM, and DMARC before the first send. No shared IP pools, no burned reputation risk.
Custom Builds
What kinds of projects do you take on?
SaaS platforms, mobile apps (iOS and Android), multi-role admin systems, booking platforms, and complex automation tools. If you have a hard problem and a clear outcome in mind, we can probably build it.
Do you build mobile apps?
Yes. React Native with Expo for cross-platform iOS and Android, backed by Firebase. The same stack we use for our own products, so we know it inside out.
What is the typical timeline for a custom build?
Depends on scope. A focused MVP typically ships in 4 to 6 weeks. A full-featured platform with multiple user roles and integrations is more like 8 to 12 weeks. We give you a clear timeline in the kickoff call before any work starts.
Pricing
How much does each service cost?
Everything is monthly with no setup fee. A managed website starts at $59/mo, and a full business package runs about $140 to $170/mo depending on your industry. You can also add individual services a la carte, and custom builds (SaaS or apps) are quoted per project. Full pricing is on the pricing page: no hidden fees, no surprise invoices.
Are there any setup fees?
No. What you see on the pricing page is what you pay. Domain registration and third-party software subscriptions (if needed) are disclosed upfront and are always your cost at cost. We do not mark them up.
Can I change plans later?
Yes. Most clients start with a website, then add a growth system once the site is live and converting. You can add, pause, or cancel any service at the end of a billing period.
Process
How does onboarding work?
Book a call, we scope the project together, you approve a brief, we build. For websites: you get a preview before you pay anything. For growth systems: we set up your sending infrastructure in week one and run a small test batch before scaling.
How do I communicate with the team?
Through your client dashboard at harpentech.com. Sign in to track project status, submit requests, and message us directly. We reply within one business day, usually faster.
What happens after delivery?
For websites: 30 days of included support for any bugs or tweaks, then optional monthly maintenance. For growth systems: ongoing support, where we monitor deliverability, refresh copy, and adjust targeting every week based on performance data.
Ready for a website that grows your business?
Book a free call and we will show you exactly what your new site could do, no pressure.
Book a free call